All Made to Order projects require us to have direct contact with you. This can be done by email if you prefer or by a phone call. If you email, please give us some high-level information about what you are seeking and we will get back to you quickly. Once your needs are understood we will submit a quote for your approval which will include the price, a detail description of what we are making and the completion and delivery dates. Upon receipt of the approval we will send you an invoice for typically one half of the total. Receipt of the initial payment will start the job and final payment is made upon approval of the completed and finished piece.